Privacy policy.
Chaserly (“we”, “us”) provides a lead-handling and customer-communication service for trades businesses in the UK. This policy explains what personal information we collect, how we use it, and your rights.
Last updated: 13 November 2026
Who we are
Chaserly is operated from Grimsby, United Kingdom. You can contact us about anything in this policy by phone or text on 07367 179240 or by email at hello@chaserly.co.uk.
What we collect
- Enquiry details — if you fill in a form (on this site or on an advert), we collect what you provide: typically your name, phone number, trade and area.
- Calls and messages — if you call or text us, we keep a record of the conversation so we can respond and follow up.
- Basic site data — standard technical information such as pages visited, used to understand how the site performs.
How we use it
- To respond to your enquiry and arrange a demo if you’ve asked for one.
- To follow up on a quote or conversation you started with us.
- To provide the service, if you become a client.
We do not sell your information, and we do not share it with third parties for their own marketing.
Advertising
If you reached us through an advert (for example on Facebook or Instagram), the details you submitted on that platform’s lead form are passed to us by the platform so we can contact you about your enquiry. The platform’s own privacy policy also applies to data it collects.
Cookies
The only cookies we use that the site doesn’t need to work come from the Meta Pixel, run by Meta (Facebook and Instagram). It tells us which visits came from our ads and whether someone booked a demo, and it lets us show our ads to people who’ve visited. Meta’s own privacy policy applies to what it collects.
The Pixel only loads if you press Accept on the cookie banner. Press No thanks and it never loads. We remember your choice in your browser so we don’t keep asking.
Changed your mind? Open here, or from the link at the bottom of every page. If you switch to No thanks, we stop the Pixel and clear its cookies from this site.
The booking calendar on our Book a demo page is run by our booking system, which may set cookies it needs to take your booking.
How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry and for a reasonable period afterwards, then delete them. Client records are kept for the duration of the service and as required for legal and accounting purposes.
Your rights
Under UK GDPR you have the right to access, correct or delete the personal information we hold about you, to object to or restrict its use, and to complain to the Information Commissioner’s Office (ico.org.uk). To exercise any of these, contact us using the details above.
Opting out
If you’d rather not hear from us again, just say so in any message or call and we’ll stop contacting you.
Changes
If this policy changes, the updated version will be posted on this page with a new date.